Contact information

At Saint Jame Shop, we value every customer and are committed to providing attentive and helpful support. Whether you have questions about our jewelry collections, need assistance with an order, or would like more information about our policies, our team is here to help.

Customer Service Information

Customer Service Hours

Monday – Friday: 9:00 AM – 5:00 PM (EST)

Response Time

We aim to respond to all customer inquiries within 1–2 business days.

How We Can Help

  • Product information and general inquiries

  • Order status and tracking assistance

  • Shipping and delivery questions

  • Returns, refunds, and exchanges

  • Assistance with order-related concerns

For faster assistance, please include your order number and relevant details when contacting us.

Thank you for shopping with Saint Jame Shop. We look forward to assisting you.