Shipping policy

At Saint Jame Shop, we strive to ensure that every order is prepared carefully and delivered as smoothly as possible. Please review our shipping information before placing your order.

1. Order Processing Time

All orders are generally processed within 1–2 business days after payment confirmation.

Orders are not typically processed or shipped on weekends or public holidays.

During periods of high order volume, processing may take slightly longer. We appreciate your patience and understanding.

2. Shipping Fee

We offer a standard shipping rate of:

$5.65 per order.

The applicable shipping fee will be displayed during checkout before you complete your purchase.

3. Estimated Shipping Time

Our estimated delivery schedule is:

  • Order processing: 1–2 business days.

  • Shipping transit: 5–8 business days.

Transit time begins after the order has been processed and shipped.

Please note that delivery estimates are not guaranteed and may vary depending on the destination, carrier conditions, weather, and other unforeseen circumstances.

4. Order Tracking

Once your order has been dispatched, tracking information will be provided when available.

Please allow some time for tracking information to become active after the carrier receives your package.

5. Shipping Address Accuracy

Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice an error in your shipping address, please contact us immediately at hello@saintjameshop.com.

We will do our best to assist with address corrections before the order is shipped. Changes may not be possible once the package has entered the carrier's network.

6. Delayed or Missing Packages

Although we work to ensure timely delivery, occasional delays may occur due to carrier operations, severe weather, holidays, or other circumstances outside our control.

If your package has not arrived within the estimated delivery timeframe, please contact us with your order number so we can help investigate.

7. Contact Information

For shipping-related questions, please contact:

Email: hello@saintjameshop.com
Phone: +1 212-570-0241

Thank you for choosing Saint Jame Shop.